Employers are constantly looking for better ways to screen, interview, and hire employees. Their current methods don't work and they don't know what to do about it. They reflect on one or two ideal employees and wish they had a whole staff just like them. Frustrated employers lament, "Good help is hard to find."
But good help is hard to find only when employers don't know what they are looking for. Hire Honesty introduces employers and human resource professionals to a proven new system for hiring and managing employees, a system that the author has developed and implemented with dramatic results in settings as diverse as Himalayan villages and elite American resorts.
Why do a particular few workers consistently excel in their jobs? It is almost as if these ideal employees possess a good-worker gene—and in fact, they do. Employee honesty is the character equivalent of the good-worker gene and it is inherent in every good employee.
Job performance and business success depend on honesty from both workers and management, while worker discord and business failure inevitably result from dishonesty. The author will prove that when it comes to managing a successful business no single factor is more important than the need to hire honest employees.
So, what is honesty? Why is it important in the workplace? Who is honest? How does an employer recognize honesty? The answers are not simple, which is why so few employers use honesty as their principle criterion in hiring.
Instead, desperate employers pursue trendy, fleeting concepts such as "top prospects," "A-listers," and "ninety percenters." They parse answers to the "top ten" hiring questions, looking for some mystical revelation that foretells the future performance of a particular job candidate. Despite these efforts, after they have completed the tedious processes and narrowed their selection to the final candidates, employers remain frustrated because their ineffectual methods cannot differentiate George Costanza from George Washington.
Yet when one experiences an honest workplace, it is apparent that workers and management are infused with good-worker genes. Business ideals such as efficiency, stability, and profitability are evident. Employees are thorough, polite, and conscientious. Management creates plans for the future instead of fretting about labor disputes, absenteeism, and declining productivity. When the principles of Hire Honesty are applied, businesses run smoother, employees are happier, and profits rise.
Workplace honesty is an obvious objective, yet popular hiring methods and management techniques give only lip service to this vital principle, or they ignore it altogether. To show employers how to hire and manage honest employees, Hire Honesty introduces the following concepts:
• Honesty as the basis for outstanding job performance
• Good-worker genes
• The recessive nature of good-worker genes
• The need to separate workers' comfort lives from their sustenance lives
• Managed conversation in the workplace
• All-about-you job interviews
• Trust as the motivator for honest workers
Hire Honesty is presented in four parts: The Theory, The Tools, The Process, and The Application. The theoretical discussion examines the facts and the rationale behind attaching such profound importance to honesty in society, to the individual, and within the workplace. Hire Honesty's novel tools, such as "managed conversation," are simple to understand and easy to use.
The search for honest employees involves a specific interview process, the "all-about-you interview." Hire Honesty provides dialogs from sample interviews along with the author's commentary, so the reader can experience firsthand this groundbreaking interview technique.
In The Application, employers will learn that an honest workplace requires a wholly different management style from the ordinary workplace. Honest workers need, above all else, to be trusted.
While serving twenty-eight years as CEO of Patusan Trading Company, a wholesaler and importer of oriental rugs, and five years as general manager of Triple Creek Ranch, the world's top-ranked luxury resort, the author has spent his professional career researching, implementing, and teaching the techniques of Hire Honesty. Wherever they have been applied, these innovative and effective principles have proven thoroughly practical and dramatically successful.