FAQ

Archway Bookstore

Can I request the deletion of negative reviews?

How are the "Trending Books" determined?

How can I edit my book detail page?

How can I find the link to my book detail page?

How can I get my book featured in the bookstore?

How do I fix broken image links?

How do I sideload my Mobi e-book file onto my Kindle Fire?

I downloaded a free e-book onto my computer and it was locked. How do I unlock it?

I have a BookStub™ for a Archway e-book. Where do I redeem it?

I want to download my book directly to my iPad?

I want to download my e-book to my Nook. How do I do this?

I want to download the e-book file to my desktop computer laptop and then send it to my Kindle. How do I do this?

I want to read my book on my iPad, but I am downloading it to my iTunes account on my computer/laptop first. How do I go about this?

I want to read my e-book on my desktop computer. Why can't I open the file?

I want to redeem my BookStub™ code. How do I get started?

My book just went live, why isn't it showing up in the "New Releases" section?

Once I am directed to the page titled "BookStub™ Download", how do I know which e-book version to choose?

Once I enter my BookStub™ code I am directed to a page titled "Register to Redeem". Do I have to enter my information?

What are BookStub™ codes?

What are the features of my book detail page?

What is the BookStub™ Report?

Where can I find more information about BookStub™ codes?

Who can I contact if I have a question that is not answered here?

Why isn't my book detail page showing updates I have made?